Borderlands 4 has encountered numerous challenges at launch, particularly concerning performance issues that have led to negative reviews on Steam. In light of prior backlash surrounding its terms of service (TOS), Gearbox proactively addressed fears that Take-Two, the publisher, would incorporate spyware into its games.

Earlier this year, past Borderlands titles faced a review-bombing when users expressed discontent regarding changes to their terms. The situation was aggravated by claims that Take-Two might implement invasive measures to collect personal data from players via anti-cheat software.

In a public statement, Gearbox clarified, “Take-Two does not use spyware in its games.” They emphasized that the privacy policy in question is aimed at offering transparency and upholding legal standards, rather than to harvest data indiscriminately. Gearbox assures players that the data collected serves to enhance the gaming experience, ensuring compatibility and custom features.

Moreover, concerns regarding modding were also addressed, with Gearbox indicating that while it disapproves of harmful modifications, it will not target mods designed strictly for single-player use, as long as they respect intellectual property rights.