
Former Xbox Executive Discusses the Dilemma of Game Pass's Impact on Sales
Insights from former Xbox VP Pete Hines on how Game Pass affects game sales, highlighting the example of Hi-Fi Rush.
In a recent discussion, Pete Hines, a former vice president at Bethesda, elaborated on the unintended consequences of subscription-based gaming services like Game Pass. He believes such services create ‘short-sighted thinking’ that negatively impacts game sales. Hines emphasized that failure to balance the needs of content creators and the service providers can undermine the value of the games produced.
Hines referenced Hi-Fi Rush, a game that attracted over 3 million players. However, despite this figure, it did not translate into equivalent sales, as many players accessed it through Game Pass. In 2024, Microsoft closed the studio behind Hi-Fi Rush without a clear explanation, highlighting the precarious nature of the gaming industry.
“If you don’t figure out how to balance the needs of the service and the people running the service with the people who are providing the content—without which your subscription is worth jack shit—then you have a real problem.”
Translation: If you can’t balance the needs of the service operators and the content creators, you’re facing a significant issue.
The market continues to debate the sustainability of Game Pass, with concerns that while it draws users, it may actually damage sales prospects for games not specifically designed for subscription models. Hines’s insights add to ongoing criticism regarding the impact of subscription services on the gaming landscape.