An “immersive” and “unforgettable” experience with MrBeast in Las Vegas has left many fans in disappointment after they paid for a thousand-dollar pass. The event, held from April 13 to 15, promised exclusive merchandise, food, and immersive activities, with the highlight being a chance to win a $10,000 cash voucher for one lucky participant.

However, upon arrival, attendees were told to wait in their hotel rooms for their promised gifts—many waiting days without activities, leading to stark criticism.

A patron, Theresa Metta, shared her experience saying, “I spent two days in my room for a package that was a box of chocolates.” She expected engaging activities like mini-games and meet-and-greets but felt that the event failed to deliver.

The bags distributed at the event included limited-edition clothing that could be bought cheaper online, further leading attendees to feel misled. Many took to social media to express their discontent.

Alex Dixon, the CEO of Resorts World, was seen trying to appease attendees on the last day of the event, offering free donuts, as the venue eventually scrubbed all mentions of the experience from its website.

MrBeast acknowledged the disappointment, stating, “This definitely isn’t the experience we hoped they’d deliver. My team’s already on it—I’d love to personally make it up to you and anyone else by inviting everybody affected to tour my actual studio!” He reassured fans that everyone would receive complete refunds.

image (Image credit: MrBeast (Beast Games))